Refund Policy
Our refund policy explains how we handle returns and refunds for purchases made on our platform.
Eligibility for Refunds:
Refunds are applicable for products that are defective, damaged, or not as described. Requests for refunds must be made within 14 days of receiving your order.
Refund Process:
To request a refund, please contact our support team at support@digiventdtech.com with your order number and reason for the refund. Our team will review the request and provide instructions for returning the item if required.
Processing Time:
Once we receive and approve your returned item (if applicable), refunds will be processed within 5-7 business days. The refund will be credited to the original payment method used.
Non-Refundable Items:
Certain items may not be eligible for refunds, including digital products, services already delivered, or items damaged due to misuse. Please review product-specific refund policies before purchase.
Partial Refunds:
In some cases, partial refunds may be granted for items with minor defects or missing components.
Contact Us:
For any questions or concerns regarding refunds, please contact our support team at support@digiventdtech.com. We are here to assist you promptly.
